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Customers Are Using Tablet PCs
PCs, which at first glance may seem very high-tech for a lumberyard,
are finding a home amid the lumber and hardware. Tablet PCs provide
the mobility often necessary throughout the store and the yard.
are actual PCs - as useful as desktops or laptops for familiar
PC applications, including all Enterprise software (core systems
and productivity tools) and Microsoft Office. Additionally, tablets
can provide access to your Enterprise point-of-sale application.
The portability of the tablet is the greatest convenience. And,
pen-based applications make note-taking a more efficient practice.
might have seen Cheryl Reckamp of FE Wheaton taking notes on
a tablet PC at the last users’ conference. Wheaton has
six tablet PCs now that the sales staff uses. Cheryl says, “We
tested the tablet out to see if they would work for us and we
thought the ability to take notes was worth the cost.” Salesmen
at Wheaton have Excel templates, for example, that they handwrite
quantities into. Then, they e-mail these spreadsheets into the
office. They also use Franklin Covey applications with the tablets.
They take notes, make drawings, fill in electronic forms, mark
up plans, etc. Cheryl says the sales staff finds them very convenient
as they are constantly on the go.
is also using tablets, but less for the journaling capabilities
and more for inventory and receiving applications. Fred Hickman
says, “The technology is great. They’re easy to implement
and work well. The ability to access our ECS Pro system from
anywhere in the store is a huge benefit.” Herrington’s
had used handhelds for inventory and receiving before they came
to Enterprise. Fred says, “The advantage of using the tablet
versus the handhelds is that it’s all real time, no batch
Carroll, Enterprise sales manager, says, “The great thing
about tablets is that you can use them for multiple tasks – counting
and receiving inventory one day, taking care of customers the
next. Because it’s a Windows machine, there’s no
need for special code from us to make them work and once a yard
is equipped with an RF network, people can work from anywhere.”
adds, “the tablet PC with a wireless hub is an inexpensive
alternative to the RF options of the past. Tablets cost less than
Symbol hand-held units and a wireless hub only runs about $150.
Ideally, you can walk around
with a tablet PC and not only count inventory, but receive it,
create an order, review a customer account balance, and so much
more – all
more information about tablet PCs, please contact us at firstname.lastname@example.org.